Returns
Due to hygiene reasons, earrings are not eligible for return. We accept returns/replacements only if:
You received a damaged product
You received the wrong item
Reporting an Issue
Contact us within 24 hours of delivery. Share clear unboxing video proof. Without proof, we may not be able to process the request.
Refund / Replacement
If approved wrt. refund and return policy, you can choose:
Replacement (subject to availability)
Refund
The extra shipping cost would be borne by the customer
Refund Timeline
Refunds will be processed within 7 business days to your original payment method.
Cancellation
Orders cannot be cancelled once dispatched.